Why Can't My Trial Be Totally Free?
The $299 monthly fee for the Start Today program, which is fully refundable for customers who select
Login & Go or a FlexTraining license, does not cover our costs in preparing and
supporting your private, fully-functional training environment. It does
defray our costs somewhat, but more importantly it demonstrates a level of commitment on
behalf of the interested company or organization.
We are well aware that some software vendors are out in the marketplace offering so-called "free trials".
We followed this practice ourselves for several years. And what we found was this:
- Most companies never touch the system during their 7-day trial period.
- Users who did access their trial environment did not read the imbedded "Help" information.
- Users had no realistic plan for what they wanted to accomplish.
- As a result, users did not have a positive experience working in their trial system.
- Having technical support and a management guide would have made a difference.
- Only trivial software can be tested in a meaningful way without documentation or support.
- Users with absolutely no money invested gave the experience a low priority, naturally.
Therefore we developed the Start Today program with its very low monthly fee. For companies and
organizations who do not have access to $299, we respectfully ask that they remember us when they do.