FlexTraining Total e-Learning Solution ^TM

Other Services

Train The Trainer

Most customers learn FlexTraining through its intuitive design, online Help System, and the Management Guide we provide. However, about one in every 20 FlexTraining customers will ask the question "Could you come out to our location and train our management users on how to use FlexTraining?"

As a products company, we don't have trainers or consultants on staff. However, for customers who need face-to-face training, we subscribe to the "Train the Trainer" approach. One or two of your key user personnel comes to visit us in Florida and spends 1-2 days with their E-Learning Consultant here in our offices. Then those key users return to your company and train any other users who may need training.

Software Customization

FlexTraining is designed with an extensive system of settings, options, and user-defined behaviors. So it is rare for a customer to actually want to modify the product itself. However, it does happen on occasion, and in some cases the customer asks that we do the modifications - or "mods" - for them.

Custom programming, while we do a very job at it, is not inexpensive. Therefore, when a customer requests modifications we ask that:

1. The customer assembles a list of mods desired, with a comprehensive description of each, and puts it aside.
2. The customer uses the standard FlexTraining software, without the mods, for six months or more.
3. After the six-month period, the customer draws up a new list of desired mods, and compares it with his original list.

Naturally, the new list of desired mods usually looks nothing like the original one, is a much shorter list, and often includes no requests for modification at all. We have used this technique for years to save customers money and work, and to keep their training solution as streamlined and standardized as possible.

With our extensive experience in the E-Learning industry, we are well-positioned to advise you on whether or not a certain mod request is a good idea. Most training features that you will need are already in FlexTraining, which is why requests for customization are rare.